Feb 17 2010

Too Fat to Fly (Southwest)

In one of the crazier things that have happened this week, Kevin Smith was kicked off a Southwest flight last weekend because he was determined to be a “person of size.” He stated that he complied with their guidelines, and was still asked to leave the plane.

Here’s his take Smodcast Final Words, and it’s definitely worth watching. You may also want to listen to SMODCast 107, where Mr. Smith talks to Natali, a young woman who was on his return flight that had an incident with Southwest over this policy.

If you look on Southwest’s website, buried under the customer service section is a single link that describes their person of size policy.

According to their Customer of Size FAQ, it’s not “just about weight.” Of course, I’m not sure if this document has been recently updated after everything that went on with Mr. Smith this week, but it seems like it’s a recent update since it goes to great lengths to cover their policy.

The problem, though, is that the policy says that the definitive guide is whether or not the person can fit between the armrests of the seat. Mr. Smith states that he had no trouble putting down the armrests, and that in spite of that, he was asked to deplane.

Neither the policy NOR the FAQ state anything that outside of the “definitive guide” that any Southwest employee can make a judgement call on who is a “customer of size.”

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Sep 25 2008

McCain Wants a “Do Over”

Today, John McCain announced that he was suspending his campaign temporarily so he could return to Washington to help deal with the financial crisis. He wanted to postpone Friday’s debate and pull all ads and asked Obama to do the same.

Part of that suspension included putting off a scheduled appearance on the Late Show with David Letterman. Letterman makes fun of the situation, but he really makes some good points.

Letterman Rips McCain for Taking a Time Out

Sure, he could participate in the discussions in Washington, but he could also still continue the campaign as well. Would it be that hard to have his people keep him briefed on what’s going on, and then go to Washington only when it’s time to vote on the program?

Can he not do two things at once? Why isn’t he, as Letterman suggested, sending in his second string quarterback to campaign in his absence?

After all, if Palin is a pit-bull with lipstick and, as the McCain campaign continually assures us, is ready to step into the Presidency at a moment’s notice, surely she can handle campaigning on her own for a couple of days.

Or can she?

McCain also wants to postpone the VP debates as well. And that’s after getting Obama to agree to a very specific set of rules and regulations around the VP debates.

Why quit now? The man whose painting himself as a war hero and a maverick shouldn’t even be flinching at having to run a campaign and do what he can to help out when the country is in need.

They need time out to figure out how to turn this mess to their advantage. Sure this hit at a bad time, but McCain hasn’t helped his situation any better.

First, he said the economy was “fundamentally sound.” Then, McCain reverses himself and makes a speech blaming the Wall Street “fat cats.” The press reminds him that oh, by the way, those “fat cats” are major contributors to your campaign.

He gives another interview defending Rick Davis, his campaign manager, stating that his firm’s ties to Freddie Mac were suspended at the end of 2005, and he boldly states that he’d be glad to have someone look at the records to back up that statement.

The press though, did their own digging and learned that yes, the initial deal did end with Freddie Mac in 2005. But, they also learned that Davis himself went back to Freddie Mac and negotiated a new arrangement that paid his firm until last month when the government bailed Freddie Mac out.

Oops.

The crisis has dumped Bush’s ratings down to 19%, which isn’t helping the Republican cause, regardless of how much they try to distance themselves from him. Obama’s numbers are jumping in key states already.

So, yeah, someone thought it was a brilliant idea for McCain to put everything on hold, go to Washington and use it to show people that he cares about the situation.

The problem, though, is that most people, like Letterman, aren’t buying it. Instead of looking like a great idea, McCain is going to get in the middle of things and turn it in to more of a circus than it already is. He’ll be a distraction instead of a help, and he’ll be more than happy to take credit for doing absolutely nothing.

In addition, he’s showing us that he can’t handle more than one major situation at a time. Well, let’s see: we have a presidential election, an economic crisis, a foreign policy nightmare, and oh yeah, we’re fighting two wars, and terrorism hasn’t gone away.

So, if things get bad as president, is he going to ask Al Qaeda for a time-out too?

And what about Palin? Well, since they’re still keeping her under wraps, the Republicans are showing us they’re petty sure she’s not ready for anything that doesn’t involve a well-rehearsed script.

What next? After this crisis is resolved, is McCain going to want a “do over” and just roll things back to right after the Republican convention?


Jul 12 2008

Tempted by the Fruit of Another (iPhone)

Yeah, I’ll admit it. I was going to buy an iPhone 3G today.

I was going to buy one at first. But, then, when it turned out AT&T decided to up the rates to compensate for the cheaper phone, I had second thoughts. Plus, what I really wanted was a phone with 32GB of storage like the largest iPod Touch.

So, I’ve gone back and forth for a few weeks now about whether or not to buy one. I was leaning towards not getting one, and had just about decided not to after spending yesterday playing with the 2.0 software and downloading/buying my first iPhone apps.

But, then, this morning, I thought, “what the hell.” I can offset the new AT&T rates with my corporate discount. If the lines aren’t too bad, maybe I’ll stop by and pick one up.

How bad could the lines be, after all? Many of the naysayers have been saying the new iPHone won’t sell. Don’t buy one. It’s missing the same lame features that only a few pundits are desperate to have (which they bitched about last year). Everyone that wanted an iPhone in the US already has one. No one will upgrade. It’s still to expensive. And so on…

So, I thought, I’ll drive by the local AT&T store and see how bad the line is. If it’s not too bad, maybe I’ll stop and pick one up.

Heh…

There were at least 50-100 people standing outside the local AT&T store in McKinney at just after 8 am. On the way to downtown Dallas, I could see at least 100 folks outside another AT&T store in Allen.

So, okay, maybe some people wanted the phone after all. But, Apple & AT&T have their act together, so it should be smooth sailing for everyone to buy a phone. Maybe I’ll just swing by an Apple store on the way home from work and pick one up then.

Right?

During the day at work, I saw the initial reports of people having major problems with getting their phones activated. In fact, if you were unlucky enough to try to update your original iPhone to 2.0, you were now equally screwed. The Apple/AT&T system that iTunes used to activate phones couldn’t handle the load.

But, by mid-afternoon, things were looking up. One of my co-workers who bricked his phone before lunch was back in business, and another who spent the morning in line was able to activate hers. So, I thought, I’ll hit an Apple store on the way home and pick one up.

I walk into Willow Bend and saw people walking out the door with their new iPhones, and didn’t think anything of it. Once I got closer, I was not surprised to see a line in front of the Apple store. But, the line didn’t stop there. It wound around the elevator/stairwell couch area like it did last year. So, now there are several hundred people in line just like last years launch. The problem was, this line wasn’t moving.

So, I thought, let’s see how long the line takes to move…

Thirty minutes later, I had moved less than ten feet from where I started. An Apple store guy finally made an appearance, so I asked him how long the wait was. He said to order some pizza and get comfortable. I pressed him, and his best guess was that it would take at least two hours to get into the store from my place in line.

Thanks, but no thanks, I said. I stood in the lines last year, and although it might be nice to have the 3G and the GPS goodness of the new phone, I was not about to spend the night standing in line for it.

So, now I’m home a little disappointed that I came home empty handed without a nice shiny new toy to play with.

I don’t really “need” the phone. My iPhone has all of the 2.0 goodness of the new one. The GPS and 3G are “nice to haves,” I told myself. And, there are a lot of other things I would probably be better off using the money on instead of another new gadget.

Does that mean I won’t be in line first thing tomorrow? Maybe…


Apr 10 2008

One MMORPG To Rule Them All…

Yes, for those of you who didn’t know it, I play World of Warcraft from time to time.

MMOGchart.com from time to time attempts to chart the number of subscribers for the various MMORPG’s (Massive Multiplayer Online Role-Playing Game) out there. It’s kinda cool to check out.

Here’s the one with WoW on it: MMOChart


Mar 11 2008

Why Cats Are Better Than Dogs…

Apparently, a new study has shown that cat owners are less likely have heart attacks.

Cats Help Prevent Heart Attacks

This probably isn’t helpful for the Garfield minus Garfield guy.