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In one of the crazier things that have happened this week, Kevin Smith was kicked off a Southwest flight last weekend because he was determined to be a “person of size.” He stated that he complied with their guidelines, and was still asked to leave the plane.

Here’s his take Smodcast Final Words, and it’s definitely worth watching. You may also want to listen to SMODCast 107, where Mr. Smith talks to Natali, a young woman who was on his return flight that had an incident with Southwest over this policy.

If you look on Southwest’s website, buried under the customer service section is a single link that describes their person of size policy.

According to their Customer of Size FAQ, it’s not “just about weight.” Of course, I’m not sure if this document has been recently updated after everything that went on with Mr. Smith this week, but it seems like it’s a recent update since it goes to great lengths to cover their policy.

The problem, though, is that the policy says that the definitive guide is whether or not the person can fit between the armrests of the seat. Mr. Smith states that he had no trouble putting down the armrests, and that in spite of that, he was asked to deplane.

Neither the policy NOR the FAQ state anything that outside of the “definitive guide” that any Southwest employee can make a judgement call on who is a “customer of size.”

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Yeah, I’ll admit it. I was going to buy an iPhone 3G today.

I was going to buy one at first. But, then, when it turned out AT&T decided to up the rates to compensate for the cheaper phone, I had second thoughts. Plus, what I really wanted was a phone with 32GB of storage like the largest iPod Touch.

So, I’ve gone back and forth for a few weeks now about whether or not to buy one. I was leaning towards not getting one, and had just about decided not to after spending yesterday playing with the 2.0 software and downloading/buying my first iPhone apps.

But, then, this morning, I thought, “what the hell.” I can offset the new AT&T rates with my corporate discount. If the lines aren’t too bad, maybe I’ll stop by and pick one up.

How bad could the lines be, after all? Many of the naysayers have been saying the new iPHone won’t sell. Don’t buy one. It’s missing the same lame features that only a few pundits are desperate to have (which they bitched about last year). Everyone that wanted an iPhone in the US already has one. No one will upgrade. It’s still to expensive. And so on…

So, I thought, I’ll drive by the local AT&T store and see how bad the line is. If it’s not too bad, maybe I’ll stop and pick one up.

Heh…

There were at least 50-100 people standing outside the local AT&T store in McKinney at just after 8 am. On the way to downtown Dallas, I could see at least 100 folks outside another AT&T store in Allen.

So, okay, maybe some people wanted the phone after all. But, Apple & AT&T have their act together, so it should be smooth sailing for everyone to buy a phone. Maybe I’ll just swing by an Apple store on the way home from work and pick one up then.

Right?

During the day at work, I saw the initial reports of people having major problems with getting their phones activated. In fact, if you were unlucky enough to try to update your original iPhone to 2.0, you were now equally screwed. The Apple/AT&T system that iTunes used to activate phones couldn’t handle the load.

But, by mid-afternoon, things were looking up. One of my co-workers who bricked his phone before lunch was back in business, and another who spent the morning in line was able to activate hers. So, I thought, I’ll hit an Apple store on the way home and pick one up.

I walk into Willow Bend and saw people walking out the door with their new iPhones, and didn’t think anything of it. Once I got closer, I was not surprised to see a line in front of the Apple store. But, the line didn’t stop there. It wound around the elevator/stairwell couch area like it did last year. So, now there are several hundred people in line just like last years launch. The problem was, this line wasn’t moving.

So, I thought, let’s see how long the line takes to move…

Thirty minutes later, I had moved less than ten feet from where I started. An Apple store guy finally made an appearance, so I asked him how long the wait was. He said to order some pizza and get comfortable. I pressed him, and his best guess was that it would take at least two hours to get into the store from my place in line.

Thanks, but no thanks, I said. I stood in the lines last year, and although it might be nice to have the 3G and the GPS goodness of the new phone, I was not about to spend the night standing in line for it.

So, now I’m home a little disappointed that I came home empty handed without a nice shiny new toy to play with.

I don’t really “need” the phone. My iPhone has all of the 2.0 goodness of the new one. The GPS and 3G are “nice to haves,” I told myself. And, there are a lot of other things I would probably be better off using the money on instead of another new gadget.

Does that mean I won’t be in line first thing tomorrow? Maybe…

Apparently, a new study has shown that cat owners are less likely have heart attacks.

Cats Help Prevent Heart Attacks

This probably isn’t helpful for the Garfield minus Garfield guy.

I’ll admit it… I was weak.

Like a middle aged man suddenly forgetting all about his wife and fantasizing about spending time with the young, gorgeous 20-something girl that has shown an interest in him, I was tempted by the seductive thinness of the Macbook Air.

Sure, my Macbook Pro and I have been through a lot together, but still, there was something about that “thin” goodness that appealed to me. I tried to rationalize why I needed one, and for a while, I was able to resist.

But then, I wandered into an Apple store and touched one…

In all seriousness, if you’re a road warrior and are considering purchasing a “thin and light” notebook, you really owe to yourself to go to an Apple store and look at one. The pictures/videos on the internet simply don’t do it justice.

It’s simply an amazingly thin and surprisingly sturdy little machine, and it had to be mine…

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Right Brain / Left Brain

Can you make it switch?